IP Telephony Management
Ensuring the Highest Level of Quality and Service
Benefits
- Detects when IP phones are experiencing problems
- Improves responsiveness and reduces MTTR with integrated layer 2/ 3 data and voice reporting
- Correlates IP phones with users
- Graphically displays call paths—including visual detection of issues on each device in the path
Reliable VoIP Requires Integrated Voice and Data Management
The deployment of IP telephony over Voice over Internet Protocol (VoIP) enables organizations to reduce costs associated with long distance toll charges, and increase overall productivity through new, business-enhancing multi-media applications. Unfortunately, most VoIP deployments continue to suffer in quality due to improper network infrastructure support. And quality is of utmost importance when it comes to phone calls—any degradation in performance will render the service useless.
Netcordia Helps Deliver Excellent Call Quality
Voice traffic traverses your entire infrastructure including routers, switches, IP telephony servers, IP phones, and circuits. Service quality can be disrupted if any of these components are malfunctioning or misconfigured; so it's imperative that management provide greater visibility with understandable, useful, and actionable information.
Our NetMRI platform takes the work and risk out of voice management by automating data collection and correlation of both voice data from IP PBXs and network data. Using more than 150 expert best-practice “rules,” NetMRI analyzes your network daily—or on an ad hoc basis, whenever you want—to search for vulnerabilities and identify problems prior to any real interruption to your voice services.
NetMRI Automates Voice Data Collection and Correlation
Customers use NetMRI’s expert analysis and in-depth data collection to highlight problems in their voice delivery before they can impact any end user. NetMRI employs a high-level scorecard to deliver daily data collection and expert analysis in a clear graphic report that makes immediate sense. You see trouble spots before the network does, and that gives you the power to prevent any voice service issues.
NetMRI also offers a “Path Diagnostic” diagram that visually shows every network element between a phone and the final destination, to indicate any disruptions in the transmission.
Whether your have Cisco or Avaya IP Telephony deployed, NetMRI identifies the root cause of poor voice quality, not just the symptoms. Your voice services will have the highest performance because NetMRI audits every device, every phone, and every call record, to detect problems proactively.
Isn’t it time you ensured the highest quality voice services?