Managed Service Providers
Benefits
- Increases competitive advantage by offering end customers value-added service
- Assures customer satisfaction with custom views of the network infrastructure
- Reduces mean time to repair (MTTR) with proactive expert analysis
- Increases network uptime by automating network resolution
- Increases overall profits by automating tasks and ensuring high availability
Service Providers Must Satisfy Increasingly Sophisticated Consumers
Managed service providers are always looking for ways to improve service to their customers. Competition is fierce and today's consumers are more savvy than ever before, willing to switch providers if they can find faster, better service at a lower price.
At the same time, service providers must also keep an eye on their own operations. It does them little good to deliver enhanced capabilities to end-user customers if they're spending potential profits trying to manage and maintain this new, complex network infrastructure. They need to find a balance between providing leading-edge, revenue-generating services to customers and streamlining the costs of managing these services internally.
Netcordia Helps Generate New Revenue Streams for New Services
Netcordia solutions not only meet growing service provider demands-but also create new revenue opportunities. Here's how: First by deploying NetMRI systems across customer sites, service providers can automate the monitoring and auditing process to quickly detect possible problems before they adversely affect service. And then, with the NetMRI Operations Center, a service provider can access all of the information collected by the many NetMRI deployments from one centralized platform. This provides for easy, accurate management of customer sites with advanced reporting capabilities that you can, in turn, offer back to customers as a value-added service.
For example, because of the built-in expert analysis of NetMRI, your customers can now view detailed data on their service usage, including information on configuration, policy, security, and other criteria that will help them make better decisions. This detailed, highly customizable level of data comes standard with NetMRI-right out of the box!
So Netcordia solutions are not just helping service providers keep their networks running optimally, but are also providing a new revenue-generating product for high-end subscribers that delivers powerful and sophisticated information.